RETURNS & REFUND POLICY
If you are not satisfied with your purchase, kindly contact us within 30 days of receiving your purchase.

If the returned product is not faulty or defective, products must be couriered by a reliable courier service to our outlet store in Stellenbosch with the following given delivery/ receiver details; 43 Andringa Street, Stellenbosch, 7600, Sci-Core Outlet, info@sci-core.co.za, 073 311 1396
Tc & Cs: Products must be in a resellable condition, unopened, sealed, with product seal intact on the top of the product and/or clear lid sleeve neatly in place.


If there is a problem with the product: taste, quality or other:

We will arrange a collection and replacement product or refund should you prefer a refund above replacement, if there is a problem with the taste or quality of the product. 

Steps to follow for the unlikely event of the above mentioned:

1. Email us (info@sci-core.co.za) a brief explanation of your experience along with a photo of the product’s batch number (found under the product/tub), product name and flavour.
2. We will arrange with The Courier Guy to collect and return back to us for quality control investigation.

3. A refund or replacement will only be issued if the product is indeed found to be faulty or inconsumable.

WARRANTY
We make no representations whatsoever and give no guarantees against latent or patent defects in respect of the Products, and all conditions and warranties whatsoever, whether implied or otherwise, are hereby expressly excluded.
We shall not incur any liability of whatever nature arising in contract or delict from any injury, loss or damage to any person or property arising from the use of the Products.
The products supplied by Sci-Core Pty (Ltd) and Amped SA Pty (Ltd) trading as Sci-Core shall be suitable only for the purpose designed and intended and the customer shall ensure the products are handled, stored, used, or otherwise dealt with in a normal and proper manner, and where applicable, in a manner consistent with the instructions given by us.
No action or claim of whatever nature shall lie against Sci-Core Pty (Ltd) and Amped SA Pty (Ltd) trading as Sci-Core arising out of or in connection with any defects in, or unsuitability of, any Products.